At the core of the Esker on Demand platform is an advanced multitenant architecture in which users and business applications share a single, common infrastructure and code base that is centrally maintained.
Esker on Demand applications are always available and always current. You benefit from secure access anytime, anywhere — all you need is an Internet connection and a web browser.
Let Esker manage all your IT needs for document processing. We offer performance, reliability and security of applications, infrastructure and operations at levels vastly superior to what most companies can afford to deploy themselves.
Why SaaS?
Esker is committed to SaaS (Software as a Service) as the appropriate model to facilitate the general and widespread use of document process automation solutions.
Instead of installing and managing software, you simply access it via the Internet. SaaS customers gain valuable automation efficiencies without the need to buy, build and maintain IT infrastructures.
Over the past decade we have brought together powerful technologies to provide high-value document process automation on demand solutions. More than 2,000 customers worldwide and 35,000 users rely on Esker on Demand solutions every day to run key business processes.
World-class Infrastructure
A robust foundation
The Esker on Demand production centers were designed for dependable and confidential data processing. We guarantee that your documents and messages will be handled in a secure, confidential and traceable manner. Our production centers are monitored 24/7 to offer worldwide service and continuous availability.
We understand that businesses today need cost-effective ways to comply with the requirements of regulatory frameworks like Sarbanes-Oxley. While corporate governance is technology-neutral, businesses must find solutions that support the basic requirements of compliance and information management. Esker on Demand services offer high value to customers looking for confidentiality, control and accessibility of their data.
Scalability
The Esker on Demand Infrastructure currently processes well over 1 million transmissions each month. To prepare for growth, we selected technology that is scalable so that we can increase processing capacity without impacting current production. Our scalable architecture enables us to meet contractual commitments on all delivery requirements.
Monitoring
Each of our server platforms uses high-availability cluster technology offering internal redundancies to counter any possible hardware failure. The platforms in North America and Europe are capable of backing up one another, guaranteeing that your documents are transmitted on time.
Performance, Reliability and Security
With our top-tier facilities, Esker combines physical and virtual infrastructure to offer world-class security of enterprise information within and outside the walls of the organization.
Information Security Prerequisites
Esker on Demand Services Security
Data Privacy
Data transfer by secure protocol (SSL) identical to those used for banking transactions
Various data transfer protocols available (FTP, SFTP, Web Services…)
Process auditing
Compliance with government regulations
Access Control
Application security
Secure login
Identity administration and user provisioning control
Role management and administration
High Availability
Clustering for continual access to business critical services
Load balancing for faster processing speeds
24/7 availability
Server redundancy in separate geographical locations
Centrally maintained infrastructure
Reliability
24/7 monitoring ensures operational continuity
Esker facilities located in North America, Europe and Australia
Server redundancy in separate geographical locations